Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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We provide archives and history of all your current and past support requests complete with responses.

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Makati

PLDT (02) 274 8202 SUN/SMART/TNT 0925 3029 888
(02) 274 8203 0925 3037 888
(02) 274 8205 0925 3039 888
GLOBELINES (02) 504 8811 GLOBE/TM 0917 5642 398
(02) 504 8812 0917 5641 498
(02) 504 8814 0917 5641 598
SMART 0998 9591 088
0998 9730 188

Cebu

PLDT (032) 383 2017 SUN/SMART/TNT 0925 3019 888
(032) 383 2018 0925 3053 888